Privacy
Policy

We collect information you provide directly to us, including:

• Account information: Name, email address, and password when you create an account
• Brand information: Business details, brand voice, and content preferences you share during onboarding
• Content: Any content you create, upload, or generate using our platform
• Payment information: Billing details processed securely through Stripe
• Communications: Messages you send to our support team

We use the information we collect to:

• Provide, maintain, and improve our services
• Train our AI to understand your brand voice (your data is used only for your account)
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities

Important: We never use your content to train models for other users. Your brand data stays yours.

We implement appropriate technical and organizational measures to protect your personal information:

• All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• We use secure, SOC 2 compliant infrastructure providers
• Access to personal data is restricted to authorized personnel only
• Regular security audits and penetration testing
• Automatic session timeouts and secure authentication

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your data ("right to be forgotten")
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at privacy@agentsmith.ai

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.

After account deletion:

• Personal data is deleted within 30 days
• Anonymized usage data may be retained for analytics
• Backups are purged within 90 days
• Legal obligations may require longer retention of some records

If you have any questions about this Privacy Policy or our data practices, please contact us: